The machine with lime indicator is no longer available since 2013 (only in Scandinavia). We have found that the indicator is usually too late (especially in areas where the water has a high degree of hardness). We recommend decalcifying the machine with Durgol after 100 brewing cycles, ie with each new packet of filter bags. If the glass tube in the water reservoir becomes cloudy we recommend to descale also.
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We are available by phone on workdays from 8:30 am to 12:30 pm and 1:00 pm to 5:00 pm: +31 (0) 343 45 00 01.