Drip stop does not work anymore
Maybe the spring dropped out of the drip stop? Some customers knock the coffee filter out of the container. This may be the cause of the spring jumping out. You can order a new spring on firstname.lastname@example.org
Moccamaster grants a 5-year warranty if the machine receives good maintenance and regularly descaling. Individual parts such as glass jug / lid / filter holder are not covered by warranty.
Is your question not listed?
Then ask your question here.
Please mention your type of machine and if possible, add a picture to further explain your question.
If you want to have direct contact.
We are available by phone on workdays from 8:30 am to 12:30 pm and 1:00 pm to 5:00 pm: +31 (0) 343 45 00 01.